Posted by Biz on 12/27/05 16:27

"Large Farva" <none@nospam.com> wrote in message
news:l95sf.918$M%4.706@newsread3.news.atl.earthlink.net...
>
> "Bob" <spam@uce.gov> wrote in message
> news:43b009f9.79171171@news-server.houston.rr.com...
> > On Mon, 26 Dec 2005 15:13:57 GMT, "Large Farva" <none@nospam.com>
> > wrote:
> >
> >>Blockbuster has to be the worst service I've ever encountered. I will be
> >>cancelling when this month is up. It's just pitiful.
> >
> > It's caused primarily by a decrepit IT department.
>
> Actually my problem with Blockbuster is that they stopped sending movies
the
> day I cancelled my account, even though the month is prepaid.
>
>
>
> >
> > The whole company reeks of total incompetence. The so-called "customer
> > service representatives" are surly, arrogant and argumentative, and
> > will hang up on you when you press for information.
>
> Yep, when I asked why they stopped sending movies, the CS idiot says
> "because you cancelled your account" to which I said "according to your
> website I have three weeks left in the month."
>
> To which she said "well you agreed to our terms. Sorry. Goodbye."
>
>
>
>
>
> >
> > I won't do business with BB anymore for fear they will screw something
> > up and I will have to pay for it - or charge it back.
>
> Blockbuster has to be the most idiotic company I've ever encountered.
>
>
Yeah, I woldnt want to do business with a company that actually does exactly
what they say they are going to do, jusat becuase you arent smart enough to
read it...

From :http://blockbuster.com/corporate/displayTermsandConditions.action

....... There are no refunds for any time period (or portions thereof)
already billed or paid for. Upon cancellation, BLOCKBUSTER Online will stop
the shipment of BLOCKBUSTER Online Rentals to you on the date you cancelled
or fifteen (15) days prior to the effective date of termination, whichever
is later.

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