Posted by Andy Upton on 12/18/06 21:29

All I get from them is a reply that says "MAILBOX UNATTENDED"
"Spack" <news@worldofspack.co.uk> wrote in message
news:4uo9h1F18s9d9U1@mid.individual.net...
>
> "Andy Upton" <andrew.upton4@ntlworld.com> wrote in message
> news:1IBhh.11801$493.7001@newsfe4-gui.ntli.net...
>> How come I can't find an email address for Play.com (UK) anymore ?
>
> Order confirmations are sent from info@play.com
>
> Then again, it's possible that they don't list an email address due to the
> amount of spam they probably get. At the company I work for we encourage
> customers to use the web feedback system for support with orders as we can
> ensure it bypasses the spam filtering systems, and keep notes against
> entries in the database making it much easier to keep track of
> correspondence for each customer. Agressive spam filtering may well end up
> deleting customer emails before they even get to a reader - while we
> regularly dig through the filtered mail for any real messages it's getting
> more and more time consuming, and it's very easy to miss a real email in
> all the junk that comes through.
>
> Dan
>

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