Posted by Dr Zoidberg on 12/23/06 16:28

kim wrote:
> I just had a letter from a credit card company informing me that a
> laptop containing personal customer details has been stolen from one
> of *their* employees and advising *me* of how I can take extra
> security measures to prevent it from happening again.
>
> So there you go. It is *my* fault that one of *their* employees was
> allowed to store personal details in a form which easily stolen by a
> third party and it is *my* fault if any money is missng from my
> account as a result. Nothing to do with them at all.
>
On similar lines I got a letter from HSBC telling me that they suspect
transactions on my debit card were fraudulent and that they had cancelled
it.

Obviously this isn't what I wanted just before christmas but when I phoned
them up I noticed that it was an older card - issue 6 instead of 7 that I
had been using for nearly a year. I did ask them why they hadn't cancelled
the old card when they sent me the new one but they couldn't explain this.
The annoying thing is that on switch the card number is the same from one to
the other so all the crooks have to do is use the same details with a
different issue number. I did ask if I could get an entirely new card but
was told no.


--
Alex

"I laugh in the face of danger. Then I hide until it goes away"

www.drzoidberg.co.uk www.ebayfaq.co.uk

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