Posted by audreyl33t on 01/11/07 12:55

irina.maco...@rapidsolution.ro wrote:
> Hi,
>
> Consider this please:
> 1. .aa files can be accelerated with 1x only (this is checkable in the
> demo version, with which you can test the software before buying). The
> upper speeds (2x -> 4x) are aplicable to .wma conversions. In this
> case, the maximum you can get is 4x4=16x, as Tunebite can record up to
> 4 slots simultaneously.
> 2. the size issue...This is due to the conversion algorithm, usually
> the created outputs are 2, 3 times bigger (in size) then the originals.
> Still, the duration should be exactlly the same.
> 3. the "no sound" result may be caused by the dubbing function. Seems
> that on some systems Tunebite fails to properly enable this dubbing
> driver and still uses the regular soundcard of the system, despite the
> digital mode is activated. This would result in creating an unproper
> output, much shorter then the original, as happened in your case.
> Following sequence should remove the inconvenient:
> - go to ControlPanel > Sounds and Audio Devices > Audio
> - manually select Tunebite High-Speed Dubbing as the default device
> for Sound playback
> - return to Tunebite: activate the static mode for high-speed dubbing
> (Options > Record > High-speed dubbing > Use a fixed number of slots:
> 1)
> - try a conversion. Is the created output proper?
> - roll back to the regular soundcard of the system: ControlPanel >
> Sounds and Audio Devices > Audio > Sound playback
> - repeat the conversion in Tunebite. Is the created output proper?
> 4. Tunebite support is always reachable (and ready to help) at
> support@tunebite.com
>

Now that was a nice reply from the support guys :)
It seems like you are not doing something right.
But one thing is clear, if the support team bothered to answer your
complaints on Google I am more then sure that they would have answered
your emails to them too.
I always find it amusing when people, like Brian here, make such a big
case and end up like this making a fool of themselves.
Btw. I am a Tunebite user too, and never had any complaints.

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