Reply to Re: My Superman box is dented :(

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Posted by RobMac on 01/14/07 15:56

"blackeye" <joek124@hotmail.com> wrote in message
news:45a57ae6$0$5749$afc38c87@news.optusnet.com.au...
> RobMac wrote:
>> "Scott Streeter" <ss@CCC2.WPI.EDU> wrote in message
>> news:7j1wm297fh.fsf@CCC2.WPI.EDU...
>>
>>>I'm so depressed...
>>>--
>>>Scott Streeter
>>>ss@wpi.edu
>>>http://www.wpi.edu/~ss/
>>
>>
>> Was it mailed from a store that has a brick-and-mortar counterpart? If
>> so, visit the physical store and ask for a replacement.
>>
>> If you can't exchange it that way, contact Warner Home Video and ask for
>> a replacement, they're replacing the 2 mistake disks (Discs 1 & 6), they
>> should replace a dented tin....WHV is pretty good about customer
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> hey rob.....
> what the story on disc 1&6..(why replacing them...???)
> Just wondering for I haven't open my yet....
> Don't want break the seal if no need to....
>
> from Down Under...Australia
> hope to hear from you soon....
>

Disc 1, the "Original Theatrical Version" of SUPERMAN: THE MOVIE has the
wrong soundtrack, instead of the original soundtrack it uses the "Special
Edition" soundtrack, edited to fit into the non-SE edition, therefore it
uses some different sound effects, music cues, etc....it's not the
"original".

Disc 8 (sorry I mis-quoted it as "6") is the "SUPERMAN III" disc and is
supposed to be a "Deluxe Edition" disc with documentaries and specials, etc,
but *SOME* tins were shipped with the "regular" S III disc that has been out
for years, mine came with the correct disc, but when I mailed back my Disc
1, WHV sent me back the corrected Disc 1 AND a second Disc 8, so now I have
two S III DE discs...S III is not a great movie, but if you bought the
complete collection, you may as well get the "Deluxe" disc!

BTW, Warner Home Video was VERY fast about this, I called them, they took my
inof and within a week I had the mailer, I mailed the disc back and had the
new discs in less than two weeks! WHV has very good Customer Service.



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