Posted by TSKO on 02/05/07 20:10

"Ken Cobb" <jkcobb@comcast.net> wrote in message
news:kpbds2dn3e8mgt3mk1k3eqa2na0f3aootd@4ax.com...
> On 28 Nov 2006 17:19:59 -0800, "Jordan" <lundj@earthlink.net> wrote:
>
>>FYI:
>>
>>Statement from Warner Home Video, November 27, 2006
>>
>>Bonus content was omitted from the "Superman III Deluxe Edition" in the
>>
>>14-disc "Superman Ultimate Collector's Edition." Furthermore, disc one
>>of "Superman: The Movie Four Disc Special Edition" did not include the
>>Dolby Digital 2.0 mix. Neither disc is known to be physically defective
>>
>>in any way.
>>
>>Warner Home Video wants to extend apologies to all of our loyal
>>Superman fans who've waited so patiently for these great collections
>>and has taken immediate steps to correct these errors with the
>>intention
>>of standing behind our product 100%.
>>
>>Replacement discs can be obtained by calling: 800-553-6937. The
>>exchange program applies only to purchases of the "Superman III
>>Deluxe
>>Edition" in the "Superman Ultimate Collector's Edition" and to
>>disc one of
>>"Superman: The Movie Four Disc Special Edition," available as a
>>single title, as well as in "The Christopher Reeve Superman
>>Collection"
>>and in the "Superman Ultimate Collector's Edition."
>
>
> Has anyone actually gotten the discs back yet. I got envelope and
> mailed off old ones, it seems like before Christmas. Just wondering if
> I need to start panic?
>
> Ken

I made the call to get the envelope the day the set came out and it came
around 2 weeks later. I sent the disc back a few days after getting the
envelopes and it probably took around 2 to 2.5 weeks to get it back. I did
call them at one point to make sure they received my disc and they had
confirmed at that point that they had been sent back to me.

Anyways...bottom line...it took around 2 to 3 weeks tops to get them back.
If you dont have them...call them for you are on record if they got your
disc.

[Back to original message]