Posted by def456 on 02/11/07 03:09

"-oo0(GoldTrader)0oo-" <aualloy@gmail.com> wrote in message
news:1171147000.618926.136190@j27g2000cwj.googlegroups.com...
> Blockbuster does not give the consumer access to there own personal
> information.
> Blockbuster does not respect your right to privacy.
> Blockbuster has much longer turnaround times even with in the store
> returns.
> The online form does not work unless you disclose illrelevant personal
> data to Blockbuster.
> Blockbuster does not answer support questions in a timely manner,
> sometimes not at all.
>
> It does not seem to me that they offer the same films. In my
> speicialty "Westerns,"Netfix offers more movies. Blockbusters has the
> feel as thought it is set up for children.

I've tried Intelliflix, Netflix, and Blockbuster. Intelliflix was a disaster
so I dropped them last summer.

I just started Netflix a couple of months ago and they're fairly good
overall, a much better experience than Intelliflix. I'm happy with Netflix
except I think sometimes they're slow to process incoming and outgoing
orders, although it's hard to be sure - could be the post office's fault.
They were very fast (overnight) during the trial period but have slowed down
to 2-3 days. Netflix email support is a bit slow but has been fairly
intelligent. Netflix doesn't work on weekends.

I'm just starting with Blockbuster (a couple of days ago) so it's too soon
to say. They just shipped me 3 movies today, so I guess they work on
weekends. I've asked Blockbuster a couple of questions by email and their
replies were quick, but absolutely 100% the stupidist I've ever had from
anyone. Blockbuster's website isn't as good as Netflix, in general. For
example my computer stays logged into Netflix fine (as it did with
Intelliflix), but won't stay logged into Blockbuster. I save the cookie, so
that's not the problem. That was one of my questions to their email support
which they refused to answer.

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