Posted by Bryan Heit on 04/24/07 14:00

Bob Ford wrote:
> I have been working with Premiere Elements for about 1 month now and
> have completed my first 60 minute project with it.
>
> I have 2 DVD burners in my system - main one is in the computer case
> and is a Plextor PX-716A and the other is a Pioneer and is part of a
> Primera robotic duplicating system.
>
> The issue is being able to burn a DVD from the Elements program. At
> first I was able to burn 3 DVDs directly to the Plextor drive but
> there was always some hinky crap about the drive not being ready, no
> media present etc. when these things were not true. Now it will
> absolutely not burn a disc in the Plextor but it will in the Pioneer
> drive.
>
> I can copy the same 60 minute program in my computer using my Toshiba
> read only DVD drive as the source and the Plextor as the burn drive
> and doing so using Nero. Tells me that the Plextor is working fine
> which I thought was the case.
>
> Many phone calls to Adobe tech support have left the telling me they
> think the Plextor drive has failed. I don't agree with that and I am
> wondering if there are some compatibility issue between Elements and
> the Plextor?
>
> Any ideas appreciated. Thanks.
> Bob Ford
> Images In Motion
> www.imagesinmotion.com

Go to your DVD players company webpage and see if there is a driver
and/or firmware update available. If you're running on older
drivers/firmware it's possible that PE won't recognize the drive
properly. Also, if the drive is old it may not be recognized properly
(although I've never heard of that problem with main-stream hardware,
just the cheap knock-offs). Alternatively, you drive may have actually
failed (does it work with other programs), like adobe has suggested.

I usually export as MPEG and then burn with DVD-rendering software, but
then again, I'm usually combining multiple videos into one disk, so the
"extra" work is needed.

Bryan

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