Reply to Re: Any other Netflix customers here victim of "throttling?"

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Posted by Derek Janssen on 08/25/05 23:43

elrous0@pop.uky.edu wrote:

> Derek Janssen wrote:
>
>>Given that they reorganized the entire company on a national level in
>>March, um...2001...you might want to give them a test-drive nowadays.
>
> Well, I have no idea what actually changed with their reorganization.

Okay, let's run down the short list:

- Multiple local regional centers that can process movies in shorter
times--sometimes overnight, depending on your area--instead of One Big
Swamped Megacenter
- With more processing centers, more supply-availability for movies (I
haven't seen a "Very Long Wait", let alone a "Short Wait", in months,
unless it's some new disk that takes them a couple days to get a copy)
- Company organized on a corporate level, allowing for more negotiations
with studios for titles (they can't just go down to Suncoast and *buy* a
copy, you know), even retroactively filling in titles that were too
obscure to acquire in the mom-and-pop days
- The "disk returned" button is no more (except for necessary
customer-service cases)--Disks are now shipped out when received, thus
preventing abuse
- Oh, yeah, and they finally settled on a permanent idea for how to
secure the envelopes...None of that "foam insert" nonsense anymore.

> But as far as I know, they are still a subscription based service and
> still operate basically the same way they did then (from what I've
> heard here, anyway).

(...Welllll, now you know MORE, then, don't you?) :-p

> But if they have an alternative to that damn subscription model, I'm
> certainly willing to give them a go again. Let me know when I can go
> there, see a movie I want, rent it for a few days, and have it sent to
> me without any recurring subscription fees, queues (with all new titles
> perpetually listed as "Long Wait"), or other such hassles to deal with.

Okay, <checks watch>...no, wait....okayyyy, NOW:

Derek Janssen (and yes, it's still subscription, but we await your
humble and penitent apologies) :)
djanss@charter.net

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