Posted by elrous0 on 08/26/05 13:14

Derek Janssen wrote:

> Multiple local regional centers that can process movies in
> shorter times--sometimes overnight, depending on your area--instead
> of One Big Swamped Megacenter

They had some of those when I left. The problem was never how long it
took them to get to me when they were shipped. The problem was they
never shipped. I would have new releases that would sit in my queue for
weeks at a time.

> - With more processing centers, more supply-availability for movies (I
> haven't seen a "Very Long Wait", let alone a "Short Wait", in months,
> unless it's some new disk that takes them a couple days to get a copy)

And this includes new stuff too? So, if I go there right now, sign up,
and rent brand new movies like:

Million Dollar Baby
Constantine
Dead Like Me Season 2

I can expect to have them shipped out within 2 days?

Can anyone else back this up? Because when I left them, getting new
releases (i.e. movies and TV shows released within the past two weeks)
out of Netflix was like pulling teeth. They even had their pages geared
towards stearing you away from new releases (their "New Releases"
section was comprised exclusively of DVD's that had actually been out
for several weeks or even months).

> - The "disk returned" button is no more (except for necessary
> customer-service cases)--Disks are now shipped out when received, thus
> preventing abuse

That actually seems like a disadvantage (for us, not them)

> - Oh, yeah, and they finally settled on a permanent idea for how to
> secure the envelopes...None of that "foam insert" nonsense anymore.

I never had much problem at with their packaging. In fact, the
packaging they first had was better than some of the packaging they
adopted later. When I first signed up in 1998, they shipped in a
cardstock-like pouch (sometimes even putting them in cardboard
mailers). Later, they went to a flimsier paper and those would get torn
sometimes.

> > But as far as I know, they are still a subscription based service and
> > still operate basically the same way they did then (from what I've
> > heard here, anyway).
>
> (...Welllll, now you know MORE, then, don't you?) :-p

Aren't they still a subscription based service that still operates
basically the same as they used to (aside from more distribution
centers, supposedly more new releases, etc.)?

-Eric

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