Posted by Bratboy on 01/13/06 17:01

Yep, seems like from the very begining with Netflix you could a report DVD
lost in shipping to you, lost DVD from you to netflix, wrong dvd and even
<shock shock> report if a disc arrived scratched or dmg and they will send
out a replacement same day its reported before you get the bad disc back to
them. It figures BB would "try" to copy netflix's ideas hehe.

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