Posted by Bratboy on 01/13/06 19:09

"wunnuy" <wunnuy@netzero.net> wrote in message
news:1137172824.285804.296450@g14g2000cwa.googlegroups.com...
>
> Bratboy wrote:
>
>> Yep, seems like from the very begining with Netflix you could a report
>> DVD
>> lost in shipping to you, lost DVD from you to netflix, wrong dvd and even
>> <shock shock> report if a disc arrived scratched or dmg and they will
>> send
>> out a replacement same day its reported before you get the bad disc back
>> to
>> them. It figures BB would "try" to copy netflix's ideas hehe.
>
> Interestingly, I don't even report stuff like this anymore becuase now
> it takes a WEEK to get a replacement. For example, recently they had
> the wrong disk in a sleeve (disk 2 instead of disk 1 for Six Feet
> under). I realized it would be quicker and easier to just rent it at
> the store instead of waiting another week for them to send me the right
> one, as much as I hate going into actual video stores these days.
>
As a rule not ran into that problem much in the yrs been with netflix TG.
CDourse I really think they need to apply some common sense on sending out
Seris discs. If a person has disc's 1-3 in queue they should automatically
make sure D1 goes out first then D2 & 3. Several times had sets in queue and
first disc to show is 2 or 3 then I have to sit a day or 2 to have 1 arrive.

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