Reply to Has Netflix killed emails?

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Posted by def456 on 07/19/07 11:48

Formerly the email option appeared after asking a question in the Help
section. Now that doesn't appear anymore, only an 1-877- telephone number
appears. Calling that number resulted in a 12 minute wait, and I didn't
wait. Have I been blacklisted for sending too many email questions? Can you
still get the email option to appear for contacting customer service? (I
can't, apparently)

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