Posted by xeaglecrest on 07/19/07 14:21

def456 wrote:
>
> <xeaglecrest@att.net> wrote in message news:469F62E9.356F@att.net...
> > def456 wrote:
> >>
> >> Formerly the email option appeared after asking a question in the Help
> >> section. Now that doesn't appear anymore, only an 1-877- telephone number
> >> appears. Calling that number resulted in a 12 minute wait, and I didn't
> >> wait. Have I been blacklisted for sending too many email questions? Can
> >> you
> >> still get the email option to appear for contacting customer service? (I
> >> can't, apparently)
> >
> > This is the last address I used: customerservice@netflix.com

>
> I can try that too, but the question is whether they've killed emails sent
> via their website? I've always sent them that way in the past.

I found the link buried deep in the customer service area a few months
ago. It is probably still there.

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