Reply to Re: Problems with BlockBuster Online

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Posted by def456 on 08/29/07 21:30

No problems here with Blockbuster.
What raise? No raise here. Mine is $16.99/mo for 3 out at a time, movies
thru the mail (only).
My suggestion is to close your account and open a new one with a different
email address etc. That might fix it.

"er_adventures" <er_adventures@hotmail.com> wrote in message
news:1188323169.090228.304940@22g2000hsm.googlegroups.com...
> Has anyone else noticed increased problems with the Blockbuster Online
> program despite the cost recently being significantly raised?
>
> During the last 6 weeks my movie queue has gotten stuck 4 or 5
> times... by stuck I mean no new movies will ship until I contact
> Blockbuster's customer service department.
>
> What is especially irritating about the situation is that some of the
> customer service personnel seemed somewhat uneducated and say
> something like 'don't worry about it, the problem will eventually fix
> itself'. What I end up having to do is keep contacting Blockbuster
> until I find a knowledgeable person.
>
> Has anyone else been having problems similar to this?
>
> Eddie
>

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