Posted by Phisherman on 09/07/07 01:55

On Thu, 06 Sep 2007 12:07:14 -0700, TH <thehendersons44@aol.com>
wrote:

>I quit Netflix because of their ridiculous throttling practice, so I'm
>trying Blockbuster. I have 20 movies in my queue, 95% of which are
>"available now." It's been about 36 hours since I joined and nary a
>movie has been sent. I finally got a response from BB that I have to
>have 30 movies in my queue. Since almost all of these are "available
>now," it should matter one bit if I have 3 or 500, if they're
>"available now" then they should be sent now. I told them if I do not
>have movies sent out by the end of the day, they can canel my
>subscription. I'd rather be without a video service than deal with
>terrible customer service like netflix and BB provide.
>
>Are there any other online DVD distribution companies or is this it?
>Tell me this isn't it? I know there's no such thing as good customer
>service anymore but you'd think there would be one company that would
>actually want business.


Netflix is a little better than BB, plus Netflix has a larger database
of DVDs. There are other DVD companies, but the top two are Netflix
and BB. The requirement to have 30 movies in the queue is ridiculous.
BB throttles too.

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