Posted by flamestar on 09/26/07 09:59

On Sep 24, 3:01 pm, "papaknowsbest4u" <papakn...@best.4u> wrote:
> "flamestar" <agnif...@gmail.com> wrote in message
>
> news:1190507435.785667.108900@g4g2000hsf.googlegroups.com...
>
> >I bought windvd and they sent a serial number and the number is wrong
> > says their site when I try to register. I have made it through their
> > maze of questions they use to avoid servicing their product and asked
> > for help. It's been over a week and nothing. Clearly they are ripping
> > me off.
>
> Did you copy and paste the serial number or try to type it? Also make sure
> not to include any leading or trailing spaces. You might want to clear your
> cache and cookies before trying again.
>
> Do they have phone or chat support, or did you just try email? Sometimes one
> works better than others.
>
> I don't know anything about Corel or their products, but those are
> possibilities...
I got it running and part of the problem was mine. They sent me the
wrong number so not knowing what to do I uninstalled and downloaded
the wrong product once I downloaded the right product it worked. They
have a poor communicating system and you can only get phone help
during business hours when I'm at work.

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