Posted by Laurence Payne on 01/12/13 11:38

On Sun, 29 Jan 2006 12:29:08 -0000, "John Russell"
<john_e_russell@hotmail.com> wrote:

>> Why do people get all coy over mentioning names? Currys? Dixons?
>> (same company anyway). Anyway, if he takes it back promptly they'll
>> swap it. He may have a little trouble if he wants his money back
>> instead.
>
>And I wouldn't be surprised if the salesperson actually believed it recorded
>to DVD!
>
>Good's have to be fit for purpose, but that's usually interpreted as does
>what it says on the box. How do you prove your requirements where different?
>I doubt anyone goes around with their own spec list on a piece of paper
>demanding the shop's stamps the thing to confirm the goods sold match's it.
>Perhaps we should. That's how big companies make major purchases.


In practice, the chain stores will accepting a return on the grounds
"it wasn't what I wanted". Don't waste time sweet-talking the
assistant. He doesn't care. Either he's authorised to swap or he
isn't. You'll find he is.

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