Posted by Cardman on 01/12/71 11:38

On Sun, 29 Jan 2006 13:55:13 +0000, Laurence Payne
<lpayne1NOSPAM@dsl.pipexSPAMTRAP.com> wrote:

>In practice, the chain stores will accepting a return on the grounds
>"it wasn't what I wanted". Don't waste time sweet-talking the
>assistant. He doesn't care. Either he's authorised to swap or he
>isn't. You'll find he is.

And if he still won't be issued a refund then try this trick.

Just stand there and say nothing with a mean look on your face while
the manager/sales person continues to talk away. As soon enough this
person would become quite uncomfortable with this hostile and
unresponsive pose and agree to a refund simply to end this situation.

You will find that making the other person feel very uncomfortable
normally works like a charm.

Not that there should be the need in this case mind you.

Cardman
http://www.cardman.org
http://www.cardman.com
http://www.cardman.co.uk

[Back to original message]