Posted by PapaBear on 12/21/07 01:48

"Gerald Newton" <electrician@electrician2.com> wrote in message
news:d9e1e41d-e2d2-4bc9-b33b-2b7f4ea71982@b1g2000pra.googlegroups.com...
>I purchased a computer online on 12/14/2007. I live in Alaska but
> wanted my daughter to pick up the computer and software in Wayne, New
> Jersey. My daughter teaches school in New Jersey and needed the
> computer before the weekend so I thought she could pick it up at the
> store. I called Circuit City and got someone in manila (I asked) and
> explained the situation. They said it would be up to the store. So I
> tried to call the store and after going through about 6 of those press
> this number or that I finally got someone that said to call back and
> press 0 for customer service. I called back and pressed 0 and got
> some girl that put me on hold. I called back again and asked for the
> store manager and again was put on hold. I called my daughter in New
> Jersey and she said her Mom lived right next to the store and she
> would try to pick up the computer. So the next day (Saturday) I
> called the store five times and five times customer service placed me
> on hold or hung up. My x-wife was at the store at the time and she
> called me and said there was no way she could pick up the computer and
> that I would have to cancel the order and wire her the money. So I
> cancelled the order and wired her $1400 using Western Union. She
> bought the computer using the very same order that I had done online.
> The store tried to charge her $29 instead of the $19 on the order for
> the wireless mouse and they left the Microsoft Office $149 software
> out of the bag and she caught it so they then said they had forgotten
> the software.
> Now the bummer. The original order was paid for by debit card and the
> money was given to Circuit City as shown in my online bank record. It
> now has been 7 days and they still have my money for the canceled
> order. I called yesterday and again got some guy in Manila who said
> the money for the canceled order would not go back into my bank
> account for 2 to 5 business days and that they still have until
> tomorrow, Friday to put the money back in. Funny how they can
> immediately take the money, but have to wait a week to put the money
> back. Do Not Buy From Circuit City! I making this post all over the
> Internet to teach these bums a lesson.

If you get your money back at all, within several weeks or months, you
should feel very lucky! A lot of people ordering online get screwed. It's a
risky business...

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