Reply to Re: TOO chatty clerk: How would you handle this?

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Posted by Rick on 02/01/06 05:08

On Tue, 31 Jan 2006 08:55:38 GMT, "Ollie T" <hello@hello.com> wrote:

>
>"Rick" <rick@spamgmail.com> wrote in message
>news:4phtt1h866t70kqmr3q9ngf3p93oa318bv@4ax.com...
>> Hi folks,
>>
>> Someone here once said I was the only person who had anything good to
>> say about Blockbuster service. Now it's time for the bad:
>>
>> Yesterday, my wife, daughter and I go to a BB near the house here in
>> Houston. We find a movie using our free DVD coupon (I'm an online
>> subscriber).
>>
>> Ok, we go up and a really friendly guy waits on us, looks at the movie
>> and starts talking about it. He's telling us details I don't want to
>> know about for about 10 seconds until I said that's enough don't give
>> it away! He said he wasn't giving anything away. But obviously he
>> was. He told me two things about the movie that I would have only
>> known by watching the movie. I still believe the magic of movies is
>> losing yourself the journey you take from the beginning of a good
>> movie.
>>
>> I didn't get upset while I was there, probably because he really was
>> well-meaning, and I didn't want to get upset in front of my daughter,
>> but it makes me wonder about the people they hire.
>>
>> Don't they have a policy that says they shouldn't say anything about a
>> movie to someone until and unless the customer asks? Do you think it
>> would help to contact their customer service/manager of store, etc?
>> Anyone run into this? I've noticed there's no email capability to
>> this specific store from the BB web site.
>>
>> It's no wonder people rent online. If I want info, I'll read about it
>> or watch a trailer.
>>
>> Rick
>
>Which movie did you get? What did he tell you about the film that you would
>rather not have heard?
>
>---

No. By telling you (and everyone) the movie and the movie background,
that puts me in the same situation as the BB guy put me in: TMI.

[Back to original message]


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