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Re: Zen Touch 20 GB - I can't download anymore tracks????

Posted by OG on 09/25/70 11:31

<vkatek@hotmail.com> wrote in message
news:1131319674.108630.99960@g14g2000cwa.googlegroups.com...
>I bought a Zen Touch 20GB MP3 player and everything was fine. I managed
> to download 386 MP3 tracks and have 16872 MB of space left but I
> suddenly couldn't transfer anymore tracks from my computer. I have
> reset the MP3 player, downloaded new drivers from the Creative Site,
> tried it all on another computer and still no luck.
>
> If anyone else has had this problem please let me know. I can take it
> back to the shop but I have spent so much time putting tracks on I am
> reluctant until I ask for advice. I have also emailed customer services
> at Creative to ask them to help.
>

I've no personal experience of this, but are you using folders to store your
files? Most drives have a limit to the number of files that can be stored at
the highest level, (the root of the drive). If you are saving all your mp3s
as files at the highest level this may be causing problems.

Before sending it back to your shop, you should be able to drag and drop all
the downloaded music back onto your computer hard disk so you can backup all
those albums.

Hope this helps, let us know how you got on.

 

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