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Posted by POD {ҿ} on 12/09/05 00:08
Here is a copy of my message history with this company, so few orders so
similar problems...
2147539843 12 January 2005 Dear customer,
We do not have a precise date of reception for this item but we have
relaunched the order with our distributor. We expect it to arrive soon.
Should you no longer wish to wait, you can contact us to cancel your
order at any time. We will credit you the amount as store credit or
refund to your card.
Sincerely,
Hugo, DVDIMPORT
2147539843 22 September 2005 Dear customer,
There has been an unusual delay for us to receive the title you have
ordered from our distributor, but we expect it shortly. The item will be
shipped on reception.
Do not hesitate to contact us should questions arise.
Regards,
Hugo R.
Customer Service - DVDIMPORT
OrderID
Date
Message
2147539843 12 January 2005 This order is coming up to three months
old folks, I'm underwelmed by the service!
2147539843 22 September 2005 Your Message.
----------------------------- Dear customer, There has been an unusual
delay for us to receive the title you have ordered from our distributor,
but we expect it shortly. The item will be shipped on reception. Do not
hesitate to contact us should questions arise. Regards, Hugo R. Customer
Service - DVDIMPORT ----------------------------- Why would you be
waiting for it to be delivered from a distributer, if as your website
claimed when I placed the order, you had 2 copies in stock??? This was
the practice that cost DVDsoon my business.
2147539843 21 September 2005 Your website claimed to have two
copies of this disc in stock so why is it "pending" after all this
time??? Please don't tell me you use the same abismal working practices
of DVDSoon?
-1542861667 04 December 2003 Can you kindly explain to me why
after a month of this disc being released, my order is still pending?
--
Thank you kindly
POD {ҿ}
.`..`..`..`..`..`..`.
Oh people, know that you have committed great sins.
If you ask me what proof I have for these words,
I say it is because I am the punishment of God.
If you had not committed great sins,
God would not have sent a punishment like me upon you.
.`..`..`..`..`..`..`.
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