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Posted by darren on 12/18/05 04:36
I know amazon.com are/have been *great* with replacement of faulty/damaged
disks.
Did DVDPacific give you a store credit for the postage costs?
Darren.
www.mcqueenonline.com
> Yes, I have loved DVDPacific, HOWEVER, their one problem is their
> return policy sucks. I had a DVD come loose on its way to me. I
> opened it up and the disc was scratched to hell. It played some on my
> dvd player but then locked up. I asked to exchange it for a
> replacement disc. They told me to send it in, that they'd "test it on
> their DVD PLayers". Three weeks later, i emailed them to find out what
> happened. They said that it played ok on their players and that they
> would send the disc back to me. FSCK! If the price is comparable
> (including shipping) i go with amazon just b/c of the return policy.
>
> -goro-
>
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