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Posted by Danne on 10/23/05 15:23
"nappY Si" <nleio23@hotmail.com> skrev i meddelandet
news:66JHPNTH38648.2185300926@anonymous.poster...
> Where does Pinnacle get off selling crappy
> buggy software? We know every software app
> has issues, but there's a *reasonable*
> tolerance level for this.
>
> Check this out. This is a bug-list for
> Studio 10. And we're talking about a
> new product here.
>
> http://forums.hexus.net/showthread.php?t=57556
>
> It's amazing that Pinnacle expect you to
> buy their brand new Studio 10, and THEN,
> download a 65MB patch (that's right 65MB)
> to fix it. You then find that 65MB
> 'patch' which took a few hours to
> download, itself is screwed up.
>
> It's obvious Pinnacle is in the business
> of releasing crappy untested software,
> and then using their poor gullible
> users as guinea pig testers. Pinnacle
> then fixes the software, or doesn't fix
> it, depending on how much that would hurt
> their profit margin.
>
> And when you call them for support,
> they piss on you and tell you to go
> away.
>
> Where does Pinnacle get balls like that?
>
> What's more, you'd assume Avid, who purchased
> Pinnacle a while back, would enforce the same
> excellent quality control standards on Pinnacle,
> that users associate with professional Avid
> products.
>
Hi
I have this software and I can ensure that even with this "patch"
there are a lots of problem so it is impossible to create anything
usefull. I will try to return both the software and hardware. Without
the patch the program did not start at my computer.
The program hangs often so I have to kill the application. Somethimes
it crashed and creates a crash report.
The output window often stops/hangs. The realtime output of 700-USB
stops also. Some project that have been working can not be played
correct anymore. DVD menus creates a lot of problems. The videoeffect
works randomly.
Note also that I have installed the software on a new clean computer
with the hardware that more then fullfills the requirement. The
support have not returned the issue that i have raised, I did get an
automatic mail telling that they will return within 48 hours.
Now I am looking for another software but I do not know what, it will
not be a product from Pinnacle for sure.
Best Regards
Danne
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