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Posted by ed jurewicz on 11/29/05 04:49
Not to add to the clamour but a little indignation at times is warranted.
You may have had an easy transition with your dv500 but I'm one of those who
researched, the product, read the compatibility lists, followed the
newgroups, made inquiries to pinnacle and after three years of frustration,
three computer builds to pinnacle specifications, and numerous unanswered
emails to technical support never was able to import or export a single
frame of video.
I have worked in the video business for over 25yrs. and have grown
accustomed to overstatements and overblown promises but you have to admit
pinnacle and avid both have a reputation for advertising a product as
something it is not and then striving towards driving that product to
premature obsolescence while leaving its loyal customer base high and try.
That may be business these days but it is just not good business.
Despite my obvious consternation with pinnacle I recently did some research
and came to the conclusion that le6 was a more mature product and more
easily adaptable to the needs of video professionals than any similar
product out there. I purchased le pro 6 and despite some obvious bugs have
been relatively pleased with its performance. Well guess what --they got me
agian. Two months after purchasing le and one month of shaking down the
product, my new purchase is literally outdated with the release of le7.
After contacting pinnacle, the only response I got was a rather curt le 6 is
old le7 is new so you need to purchase le7. I do not expect software to last
forever but having your newly purchased software become outdated before you
even get the visa bill for it is a little absurd.
Clearly some of the crusaders in these newsgroups go overboard but so do
some of the defenders. This is a professional product and should produce
professional results. If we don't keep the manufacturers to maintain a level
of performance in line with their level of promise, who will.
"TonyP" <arpierre@hooptonline.net> wrote in message
news:uvMif.14403$mM2.4124@fe09.lga...
> Jona Vark wrote:
>
>> "TonyP" <arpierre@hooptonline.net> wrote in message
>> news:h4Ghf.1297$Un7.1284@fe12.lga...
>>
>>>Rick Merrill wrote:
>>>
>>>
>>>>nappY Si wrote:
>>>>
>>>>
>>>>>"THE PROGRAM IS BARELY OUT ON THE SHELF
>>>>>AND WE'RE UP TO THREE PATCHES SO FAR"...
>>>
>>>>Thanks for the review & warning!
>>>
>>>Yeah.. great review. As for patches, I would think that it is something
>>>good.
>>>
>>>And... Pinnacle is now owned by Avid... so you will have to say now that
>>>Avid sux. How could Avid (who released v10) allow such a buggy piece of
>>>crap escape to the market place.
>>
>>
>> Tony.. your logic is completely flawed. AVID and Pinnacle are two very
>> different animals. Simply buying a company with a horrible reputation
>> does
>> not affect your product line. Get off it allready. Pinnacle released
>> buggy
>> code as they always have.. not Avid.
>
> Excuse me... but Avid owns Pinnacle, and as such, is responsible. Studio
> 10 was released under Avid ownership. While I do agree that 10 seems to
> have been released way too soon, my DV500 has been in 4 different machines
> and works great. Liquid Edition resides in 2 different machines and works
> great. Studio 9+ resides in 2 different machines and works great.
>
> And.. again, IF you go to the Liquid site you will read many happy
> messages from satisfied users. But then, you are not about that anyway,
> are you.
>
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