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Posted by Bob on 01/15/06 19:24
On Sat, 14 Jan 2006 19:39:56 -0500, Larry LaMere <ljlamere@acd.net>
wrote:
>I've e-mailed to ILO support, I'll see if they have anything to say.
You have to call if you want decent service. Call first thing in the
morning.
>Just on the chance that it might have been a bad unit, I've already taken the first one back and the
>new one is the same.
>By the way, both are DVDR05MU.
Take it back and get the MU1 version.
Then get the latest f/w and load it. Ask tech support to walk you thru
the procedure. The so-called "front end" is the laser servo f/w and
the "back end" is the GUI control f/w. It is the back end that you
want to be sure to upgrade.
The f/w is in the form of an ISO file. It is usually Nero compatible
with the .nrg extension. You burn each individual f/w onto a new CD
(not DVD) as an image file. Then you insert it into the tray and hope
the power does not go off. Let it alone - the latest version takes a
while. It usually asks you if you want to proceed - say yes. If it
screws up, take the unit back.
--
"For most people the meaning and purpose of life is to
serve as a warning to others of impending disaster."
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