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Posted by Justin on 10/24/05 18:22
NunYa Bidness wrote on [Mon, 24 Oct 2005 17:32:33 GMT]:
> On Mon, 24 Oct 2005 14:43:23 GMT, Justin <nospam@insightbb.com> Gave
> us:
>
>>Jim Reid wrote on [23 Oct 2005 23:20:53 -0700]:
>>> There's another possiblilty. There's a theater chain here in Dallas
>>> that I have caught turning the lamp power down on the projector when
>>> it's not a full house. The picture looks dark and has what appears to
>>> be lag in it. I go get the mangager and yell at him and a few minutes
>>> later it brightens up.
>>
>>The problem here is that, why should I pay my 8 bucks to then leave the
>>movie for 5 minutes and find someone who will listen to the problem and
>>then come fix it?
>>
>>They should restart the thing from the start.
>
>
> If you frame the complaint correctly, and with a little diplomacy,
> they'll likely give you a credit to watch the film (or any other film)
> again. They get to write it off as a loss, and it's not like it hurts
> them for business in any way. In fact, it would show them to be very
> customer oriented.
Yes, and missing every other start of a movie because every other time
you go in it has an issue... You could see free movies forever this way,
I geuss
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