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Posted by Bob on 02/28/06 15:53
On Tue, 28 Feb 2006 03:45:22 GMT, Rick <rick@spamgmail.com> wrote:
>Is there a number to call?
1-866-692-2789 8:00AM - 7:00PM CT, M-F
I cancelled my account with one movie left to return. I mailed it back
and a month later they debited my card for the cost of the movie.
What happened is that when the movie was returned to their
distribution center, my account was already inactive, so the DVD did
not get posted properly. Later they could not find it, so the hit me
up for it.
After the usual hassle with Level 1 support, including a couple trips
to the supervisor, they promised to refund my money.
--
"The reasonable man adapts himself to the world; the unreasonable one
persists in trying to adapt the world to himself. Therefore all progress
depends on the unreasonable man."
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