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JVC repairs

Posted by Bill McCutcheon on 03/11/06 21:40

In an earlier thread about problems with JVC recorders, both with the
original products and with repairs, I reported chronic problems with my
DR-MX1S. I sent mine in for repairs a month ago and promised to report
back when repairs were completed. Well, I got it back from NJ yesterday.
I'm pleased to report that the unit seems to be working properly now. So,
my JVC "report card:"

performance of original product: D-
response to help request via website: F
response to help request via phone: B (would be A if it didn't take
several tries to get through)
speed of repairs: C
quality of repairs: A (tentative, will see if it keeps performing OK)

-- Bill McC.

 

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