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Re: cancel netflix questions?

Posted by Barry McCockiner on 09/26/19 11:42

In article <WWmSf.12693$%e1.8030@trnddc05>, peter <nospam@nospam.com>
wrote:

> When you cancel a netflix subscription, does your subscription still
> continue to be valid until the end of the paid period, or do you lose the
> days from now till the end of the paid period?

I just canceled recently. You lose the days. So I'd cancel a day or
two before the end of your billing month; that's what I did. The
'Account' page on their web site makes it pretty clear when the renewal
date is.

> Do you have to return all DVDs before you can cancel? This could be tricky
> because as soon as you return the DVD, they may send out another.

No, you don't. Once you cancel, they'll stop sending any more DVDs,
and instruct you to return the ones you have out within seven days to
avoid being charged for them. Wunnuy is incorrect that you're "not
cancel until they have their DVDs back" -- I canceled the day before my
renewal date, and returned the movies about five days later. I
certainly wasn't charged for another month.

> After you cancel, does your queue gets deleted, or does it simply become
> inactive until you re-subscribe again?

It becomes inactive. I believe the e-mail I got said it would remain
active for 90 days if you wanted to resubscribe.

 

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