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Posted by Stan Brown on 11/06/05 15:38
Sun, 6 Nov 2005 00:29:38 -0500 from Jeff Rife <wevsr@nabs.net>:
> Stan Brown (the_stan_brown@fastmail.fm) wrote in alt.video.dvd:
> > Sat, 05 Nov 2005 13:58:06 -0500 from Rich <none@none.com>:
> > > Gilliat-Smith and Sony BMG spokesman John McKay said the technology
> > > had been on the market for about eight months and there had been no
> > > major complaints prior to Russinovich's blog post.
> >
> > Translation: Nobody complained about these hidden files till they
> > discovered them.
>
> That's only partially true.
>
> There were many reports of random crashes of Windows machines that got
> analyzed by other people and pointed to these driver files. The problem
> is that until somebody put two and two together, nobody knew the files
> came from Sony CDs and that they weren't intentional malware.
You're quite right. It's one of the big problems of Windows that it's
terribly unstable, with no practical way for most people to figure
out what caused any particular crash.
Please understand: I was agreeing with the people who say these
hidden files are an outrage, and satirizing the apologists who said
"nobody's complained about this before". Clearly my satire was not an
effective one. :-)
<rant>
Hardly any response to a complaint is more infuriatingly stupid than
"nobody else has complained about it". Aside from the self-evident
fact that _someone_ has to be first, it's well known that the great
majority of people don't complain about any particular problem, but
either suffer in silence or stop using the product.
</rant>
--
Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://OakRoadSystems.com/
DVD FAQ: http://dvddemystified.com/dvdfaq.html
other FAQs: http://oakroadsystems.com/genl/faqget.htm
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