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Posted by TimB on 10/21/91 11:45
Gary Kelman wrote:
> "Turbohat" <bob@bob.com> wrote in message
> news:Ti91g.190581$TA3.71158@fe08.news.easynews.com...
> > When i clicked the link for the promotion, the code was auto entered
> > because i wondered at the time if the DVD52 (I think) code was correct.
> >
> > Damon
>
>
> Check out this. If you goto dvd.co.uk/rental, you'll now see that the code
> is DVDAPRIL. Hmmm, why? Could it be something so obvious as 'You typed in
> dvd52, that's the wrong code, don't know where you got that from. Oh well,
> existing customers don't qualify. Nae luck."
>
> They seem pretty determined not to let people get their rightful £20 off
> voucher. Yet..they still proudly display the offer on the site 'You can
> cancel at any point during hte trial if you want to and you still get the
> free £20 voucher'. They just can't do such a cynical obvious
> bait-and-switch. Are we getting to a go-to-Trading-Standards point yet?
>
> I'm going to fire off my first email to them and see what they have to say.
> Let you know how it goes.
>
> Gary
I've just mailed them (help@, support@ and returns@ since returns is
the only published address on the site). If I don't get a positive
response from them, my next step will be to call ScreenSelect and ask
them to confirm the affiliate code I used during sign up. Mine was also
automatically entered (DVD52), and I have a printout of the sign up
page to show that this was the correct code at the time of sign up.
If I don't get my voucher, I will be cancelling before the end of the
free trial, and explaining to ScreenSelect exactly why I'm doing so -
it may not be their fault directly, but DVD.co.uk is listed as their
partner for buying DVD's from. I don't do business with companies I
don't trust.
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