Posted by Damon on 04/27/06 09:20

With reference to my previous posts regarding the screen
select/DVD.co.uk £20 Voucher fiasco, where they screwed up the voucher
code and only issued a £5 Voucher and seemed unable to understand or
care.

Result!! After many emails and annoying relpies and threats of
involving trading standards and promises to cancel and take my business
to a company that understands what I am telling them and can rectify
simple problems and take responsibility for their errors, I got the
following...

Dear Sir/Madam,

I am pleased to tell you that Screenselect have instructed us to issue
you a £20 pound voucher.

Please use the same code as before ; 1********5

I am very sorry for any inconvenience caused.

Regards,

Ed Smith,

Customer Services,

DVD.CO.UK Ltd,

Time to go shopping me thinks.

Damon

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• Thread view: dvd.co.uk/screenselect £20 Voucher Result!!

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