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Posted by Rolo Tomassi on 04/27/06 13:03
Damon wrote:
> With reference to my previous posts regarding the screen
> select/DVD.co.uk 20 Voucher fiasco, where they screwed up the voucher
> code and only issued a 5 Voucher and seemed unable to understand or
> care.
>
> Result!! After many emails and annoying relpies and threats of
> involving trading standards and promises to cancel and take my
> business to a company that understands what I am telling them and can
> rectify simple problems and take responsibility for their errors, I
> got the following...
>
> Dear Sir/Madam,
>
> I am pleased to tell you that Screenselect have instructed us to issue
> you a 20 pound voucher.
>
> Please use the same code as before ; 1********5
>
> I am very sorry for any inconvenience caused.
>
> Regards,
>
> Ed Smith,
>
> Customer Services,
>
> DVD.CO.UK Ltd,
>
> Time to go shopping me thinks.
>
> Damon
Me 2!
Rolo
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