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 Posted by Tonester on 05/03/06 14:49 
"Tim V." <tsvemail-usenet@yahoo.com> wrote in message  
news:Xns97B687E446C84vannatNOSPAMusibmcom@207.115.17.102... 
> "HoMoon115" <homoon115@yahoo.com> wrote in news:1145025603.117437.226150 
> @v46g2000cwv.googlegroups.com: 
> 
>> Netflix contact info: 
>> 
>> Netflix Address & Phone # 
>> 970 University Avenue 
>> Los Gatos, CA 95032 
>> (888) 638-3549 
>> 
>> I called and spoke to someone in 3 minutes. However, good phone 
>> customer service is definitely not part of their business model. The 
>> rep was very defensive and unwilling to help me. 
> 
> 
> My wife had a DBS (dumb blonde syndrome) moment the other day and 
> grabbed a DVD off the top of our player, put it in the envelope and 
> returned it.  She later realized it wasn't a Netflix owned DVD.  I 
> sent an email to Netlfix and they told me they couldn't help me unless 
> I knew what the title of the mistakenly returned DVD was. 
 
Well, rent that title from Netflix and report it as 'lost' when you get it.
 
  
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