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Posted by Justin on 09/26/48 11:48
Jordan wrote on [25 May 2006 15:25:34 -0700]:
>
> Rich Clark wrote:
>
>> I think people often get weird about products they perceive as
>> "software," and somehow expect the equivalent of lifetime free
>> downloadable upgrades.
>
> Well, let me explain my logic and we'll see if it makes any sense to
> you.
>
> In November, 2006 I'll have finished giving Fox $330 for 11 seasons of
> MASH. Granted, it took some time, but I was stuck on their release
> schedule of 2 sets per year. All of a sudden someone else can hand them
> $330 just like I did, but get extra material that was not made
> available to me? Because they are able to buy all at once they get
> material that is unavailable to people who made a 6 year commitment?
>
> How does that seem right to you? As a company Fox is ignoring the long
> term customer in favor of a short term customer that may or may not
> even exist. Not good policy. Not good customer service.
Huh, when DVD players first came out I could buy a player for what? $500
or more. Not long after that I could buy the same player for $200. Does
that seem right to you?
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