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Posted by Kevin Weaver on 06/06/06 20:23
Anytime you get a bad disc it eats the time that you could have watched a
movie. Heck, they have to make sure when checking them in that there in the
correct sleeve. Take's a few more sec's to see if it's messed up. The less
movies you watch, the more they make.
Why wont they send you 4 the next time to cover that loss ? must be the
postage they would have to pay.
"Bratboy" <DontBother@Takeallthisaway.tde.com> wrote in message
news:448568bc$0$30704$ec3e2dad@news.usenetmonster.com...
>
> "Kevin Weaver" <kevinkeithweave1r@sbcglobal.net> wrote in message
> news:Js7hg.132891$F_3.22693@newssvr29.news.prodigy.net...
>
>> In one month I got Disc's that were cracked at the hub and could not be
>> played. Never got any comp disc's to cover for the one's that were bad.
>>
>
> Netflix has a nice easy to use feature concerning damged or lost in mail
> disc's. You report the title showed up damaged and it gives you a cpl
> option. Either they will send you a replacement copy immediatly even
> before you mail the dmged one back if you wish or they will send you the
> next item in Queue but its up to you. Beyond that what more do you think
> they should do? Their not charging you a per title fee so they don't
> really need to "comp" you if you get a bad disc, they simply replace it.
> Its only happened to me 2x in around 5 yrs I think and they were always
> fast about a replacement.
>
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