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Posted by NRen2k5 on 06/14/06 06:06
neo wrote:
> Nero seems to be ranked the best but poor customer support. I
> installed from the CD in the box that I just bought. The first thing I
> always do is update. I went to their site to update and mine could not
> be updated so had to download an entire new program. The Help software
> is a different download, is not integrated, and does not seem to work.
> Even the program seems very slow and buggy. I thought I would
> re-install the original from the box.
>
> I think that update was about 2 months ago. I would think that they
> would have a new integrated download by now.
>
> Anyone know what is going on with them?
No comment about the update's performance on your system, but the reason
why they don't integrate the helpfiles in the download is because they
are pretty large and would make it take *even longer* to download.
I think they have instructions somewhere on their site on how to make
the helpfiles work with the program. From what I remember, it's just a
matter of copy&pasting the files to Nero's program folder.
--
http://pcguyelevated.ytmnd.com/
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