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Posted by William Davis on 06/25/06 13:00
In article <G8qng.2109$TC1.123@trndny08>, "doc" <doc@anywhere.com>
wrote:
> yes, it was a factory direct purchase via telephone. and one would think
> that they would have rushed to our rescue in the matter.
Yeah, like those other hardware company paratroopers that jump in
whenever other systems have "issues"????
Quick, name ANY computer hardware manufacturer that does ANYTHING when
your computer hiccups other than connect your phone call via sattelite
with some random geek at a desk in INDIA -- after 55 minutes on hold.
sheesh
> the first place when i was pushing pc's) and he was the first to say, "let's
> get rid of these things and you can take the loss out of my paycheck"
Another nice fantasy. You BET I believe you have an employee who
volunteered to take at least a multi-thousand dollar personal loss OUT
OF HIS PAYCHECK cuz he was frustrated? Yeah, right. That sounds like,
totally true! Happens all the time in american business situations.
Hey dude, next will you please tell me the story about the golden
unicorn in your backyard!!!
SNIP
>
> our computer tech who was a biggie mac guy has even sold his own personal
> imac and gotten a toshiba A55 model with windows xp pro and he said he's
Your TECH!!!! - the same guy who was going to take the big paycheck
hit!!! - who is such your world class mac computing resource wizzard???
Is someone so skilled that he can actually afford a CONSUMER LEVEL
*****iMac**** as his very own personal home computer. Wow, I stand in
AWE of your tech operation.
Suddenly I'm TOTALLY NOT surprised that you couldn't get FCP to work
properly in your fancy editing operation.
in other words, in the whole time i have had my business
> and carrying over 200 clients i've only lost one client, and that was during
> our apple/mac solution and it was a video client who nearly sued us because
> of delays (during which we were suffering numerous crashes and then had the
> mother board failure on the other machine)
>
> drd
200 clients? 200 clients? *CARRYING* 200 clients. Concurrently?
Look, just stop this.
Some of us are actually in business to do this stuff. We run real
numbers all the time. We know that 200 clients represents a client
service load that gives you around 1.5 days a freekin YEAR to devote to
each client. Even if you had 10 freeking editors working in 10 edit bays
(you've claimed 3!), you would still have no more than 15 days a year to
devote to an average single client. That functionally leaves you NO
TIME INVENTORY to provide ANY client services whatsoever for 50 freekin'
weeks out of every year for ANY single one of your clients???
This is simple not real. None of it. It can't be. What this guy is
writing completely defies logic.
doc, really, honestly, do you actually know ANYTHING about the reality
of the video production business????
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