|
|
Posted by NoNoBadDog! on 09/26/91 11:51
<lorincantrell@yahoo.com> wrote in message
news:1151575077.301762.30110@x69g2000cwx.googlegroups.com...
>
> Beavis wrote:
>> In article <12a6356s12tht0d@corp.supernews.com>,
>> "Kirk Frei" <fangoria@muscanet.com> wrote:
>>
>> > I've noticed in the last month or so that it takes
>> > an extra day for my email message that they
>> > have received my dvd.
>>
>> That was when I finally canceled Netflix. I *knew* they were
>> deliberately screwing with my arrival dates. It wasn't the post office,
>> of that I'm certain.
>>
>> How can I be sure?
>>
>> Because I put two DVDs in the *same* red envelope, and their "arrival
>> dates" were TWO DAYS APART.
>>
>>
>> Further, I had "Wedding Crashers" on my list for two *months* up until I
>> canceled, and it never left Long Wait status. As soon as I was
>> apparently flagged as a heavy user, no new releases were available to me.
>>
>> If Netflix wants to advertise, say, 15 DVDs a month for $19.95 without
>> throttling, I'll consider signing up again. (It'd work just like the
>> two-at-a-time, four-a-month-max plan.)
>>
>> But advertising "unlimited" with no intention of providing it to those
>> who actually would use it? No way. I now know better.
>
> Not saying your weren't throttled, because I believe they do throttle
> evil "heavy users." But sometimes the post office makes a difference.
> If I mail my discs from home they always take three or four business
> days to arrive back at Netflix (though all their discs to me get here
> in 2 days). Now if I mail my discs from the house of a relative who
> lives 55 miles FURTHER away than I do, they get there in 2 days like
> clockwork. The difference is the mail goes through 2 different USPS
> sorting centers. I live in postal "dead zone." Sucks to be me.
>
> -beaumon
>
They didn't screw you. If you notice the little window on the back of the
mailer, there is a bar code. Whatever disc is inside can be scanned and
received immediately by scanning the barcode. This generates a "Received
Date" for that disc. The disc is then sent to be sorted an RTS (returned to
stock. When the mailer is opened, the second disk is now available for
scanning and is "received". The time differential between the first scan
and the 2nd scan can be up to 3 days.
Bobby
Navigation:
[Reply to this message]
|