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Re: Class action lawsuit against Netflix

Posted by Jeff Rife on 07/04/06 14:20

Beavis (nobody@nowhere.com) wrote in alt.video.dvd:
> I dropped two DVDs off in one envelope -- one arrived the next day,
> while the other arrived THREE DAYS LATER. Physically impossible, of
> course, but that was Netflix's claim.

You are not seeing actual arrival time. You are seeing the "when was
this DVD scanned as 'arrived'".

With two disks in one envelope, it's your own fault, because the
*envelope* is bar-coded and scanned, then passed on to the next station
for re-shelving. At that point, it is discovered that there are two
discs in the envelope, and the extra one is sent back to the "scan it
in" people.

Send two discs in the two envelopes the came with and you won't have
this problem.

--
Jeff Rife | "Ho! Ha, ha! Guard! Turn! Parry!
| Dodge! Spin! Ha! Thrust!"
|
| -- Daffy Duck, "Robin Hood Daffy"

 

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