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Posted by V1N on 09/27/70 11:53
"Mac" <see.mac@SPAMLESSvirgin.net> wrote in message
news:4i2kg0F1t08mU1@individual.net...
> ***RANT WARNING***
>
>
> How bloody rubbish is this service? I've looked at my rental list, seen my
> top selections listed as available "now" and received notification that
> my eighth or ninth choice DVD is being dispatched! This has happened a
> number of times, including bloody TWICE today, despite four of my top five
> choices being listed as available "now." Bloody rubbish!
>
> This is my third month and I'm already thinking of binning them.
> --
> --Mac
>
>
>
>
>
>
This happened to me this week again.
It happened when I was in a particularly bad mood, so I sent a shirty email
off to Amazon via their webform.
Got a standard reply stating that when a high priority disk is out, I'll be
sent the next available one on my list.
This annoyed me even more, seeing as the film I wanted to see was showing as
"NOW" and was #1 on my list,
so I clicked the "no - not satisfied" link in the email they sent me, and
ranted on about how I'd received a "standard" reply, and had nobody actually
read my email that stated that the disk was showing as available now.
I received another email a day later, with two free DVD credits, which were
dispatched almost immediately, including the disk which was #1 on my list
that I'd been complaining about !
Happier now.
V1N.
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