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Posted by Dr Zoidberg on 07/28/06 15:50
Lee Mellows wrote:
> I have just purchased a Cassette deck from someone with good
> feedback. I doesn't work, completely non-functioning. I contacted
> them immediately to ask if I was missing something and saying that I
> needed to return the item. 5 days later he has replied saying that
> the item left him in working order, therefore the post office is to
> blame and I need to claim from them! Is this right?
Nope , he is the one who should make the claim and refund you in full
irrespective of what they do.
You have a contract with the seller for a working tape deck and if he can't
supply this you should get all your money back.
Of course in practice forcing him to do this can be hard.
> He has offered to send me the receipt for the item but I hardly think
> this is going to wash with the PO.
In general it won't.
It is possible to get the seller to authorise you to make the claim but this
needs to be done in writing and is a big pain.
--
Alex
Piece by piece the penguins have taken my sanity
www.drzoidberg.co.uk www.ebayfaq.co.uk
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