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Posted by William A. T. Clark on 07/29/06 16:19
In article <1154127300.479747.237290@i3g2000cwc.googlegroups.com>,
"ocular" <ocular57@gmail.com> wrote:
> Have a JVC DR-MV1S DVD recorder and VCR combo, It is almost out of its
> 12/12 warranty and I have just sent it back to the service center for
> the second time.
>
> When I got it, there was a problem reading an occasional DVD ( all
> factory pressed prerecorded). On insertion of certain DVDs the JVC
> machine would "read" for a long time and then end up saying "Disc
> error". It was always with a particular no. of DVDs. Then the problem
> was getting worse and previously playable DVDs were giving "Disc
> error". So I took it to the service centre and they had it for a month
> waiting for parts.
>
> When I got it back it played all my DVDs except one - Pride & Prejudice
> Disc 2 BBC production. Rang the service centre and was told that I
> can't expect my DVD player to play all DVDs! There will be some DVDs
> that it will not be able to play because of lack of quality control in
> the industry I was told. I took this for face failure and accepted that
> I had a dud DVD disc (although it played alright in my other 2 $50 set
> top dvd players).
>
> Then I bought another DVD - BlackBooks and got the Disc error (played
> alright in all other DVD players.) Took back the DVD disc and got it
> replaced at the retail outlet, but still the same disc error on the JVC
> machine. Time to go back to the service centre.
>
> Before I went there I went to the local retailer and put the two
> suspect DVDs I had in a brand new DR-MV1S and guess what - no disc
> error. Went to the service centre and got the line, can't expect all
> dvd players to play all DVD, but they had to change their attitude when
> I told them that these two suspect DVD discs played fine in another
> DR-MV1S. I am waiting to see if it will be able to play these discs
> after the machine is "repaired"
>
>
> Is there a standard DVD that one can buy that tests a DVD players
> ability to read and playback to see if it has adequate threshold
> performance? Certainly there must be a certain DVD standard that has to
> be met.
>
> I have searched the web and consumers have given this unit a very poor
> rating. JVC no doubt have some very bad feed back from the quality of
> this unit, though I have not seen any particular mention of poor DVD
> readability.
I have one of these units and had exactly the problem you described.
With me it occurred with DVD-RW discs, and returned the "disc error"
message. After sending it back to the repair facility in Illinois, it
returned with the same problem. I got on the phone and talked to a
supervisor (named Jason, I think) in Texas, and he clearly knew about
the issue, told me to return to their Texas factory. A couple of weeks
later they sent me back a replacement (refurbished) unit, that has
worked perfectly so far (for about 3 months).
So I suggest calling the help number and refusing to take no for an
answer until you get to someone who knows about this issue and can
authorize a replacement unit.
Good luck.
William Clark
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