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Re: OT:E-bay dispute - damadged goods - the next phase

Posted by guv on 10/28/96 11:54

On Mon, 31 Jul 2006 13:03:54 GMT, "Lee Mellows"
<mellowsSPAM@blueyonder.co.uk> wrote:

>
>> Dunno about Paypal, but ebay used to be 30 days. Is there a difference now
>> that they're both the same?
>
>Actually, (having now actually checked) the e-bay site says you have 10-60
>days to open a dispute! If however, you've paid by Paypal, then the dispute
>automatically gets transferred to them, and thier deadline is 45 days.
>
>> If he intends letting you wait until after he gets satisfaction from the
>> post-office it'll be more like 1030days (if! ...and I doubt it).
>> What's he going to do when he gets back anyway (if he's away)?
>> -Look at it and go "yeah it's broken, I'd better pay this guy his money"?
>>
>> If it was me, I might consider waiting if the deadline for pp and ebay are
>> both 45 days... but only after letting him know how serious I am and what
>> I intend doing in early September.
>
>Yeah, this is the problem. If I open it as a dispute with Paypal now, then I
>only have 20 days from then to escalate that to a claim which will fall
>before he gets back. The real question is, can he refund me while he is
>away? If not then I'm scuppered. He could legitimately say that he is within
>his rights to withhold payment until he's had a chance to inspect the goods.

Personally, I would be lodging with both paypal and ebay. But, Im sure
there is a caveat in there about no refunds for goods as described -
so Im not entirely sure how you go on this.

Thing is, making you wait that long is IMHO not making enough effort -
and looks very much like a stalling tactic. Informing both ebay and
paypal of this will no doubt help your cause.

But in any event - dont delay.

BTW how did you pay? Did you use your CC to pay through PP? If so, get
them involved. (Though I expect you havent used a CC - so not valid!)

 

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