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Posted by Bob on 08/22/06 12:34
On Mon, 21 Aug 2006 18:35:54 GMT, Phisherman <noone@nobody.com> wrote:
>When I started my account I used to get three envelopes
>all at the same time. Now they arriving at different times of the
>week. One time I got a cracked DVD which I reported as "damaged."
>Netflix waited until they got the cracked DVD, waited several days,
>then sent me an undamaged DVD. All of this took three weeks. You
>would think Netflix would immediately send out another replacement
>disc as soon as I reported it as damaged--they did not.
I reported a cracked DVD and they sent a replacement right away,
before they got the cracked one back.
Maybe that was the only disc they had and so they had to get another
one from another distribution center.
--
Rope, Tree, Journalist - some assembly required.
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