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Re: playusa.com - 2 weeks and still not arrived !

Posted by Dr Zoidberg on 09/13/06 17:56

Owen wrote:
> playusa.com appear to be mucking me about.
>
> They say that my Lost Season 2 boxset was "posted" on 30th Aug - but
> it still hasn't arrived.

You know , I don't think mine has shown up and that came from PlayUSA.

> I patiently waited for their 14 days to be up, (as per their
> guidelines), send them a message today (the 14th day), to which I get
> nothing but an automated response saying "here's a support ticket
> number for you." I think, fine, wait a few hours and they'll get
> back to me. But they haven't. The sheer lack of response is
> pissing me off now. I wanted to phone them but there's no number on
> their site.

Apart from the one I'm looking at?

> I just want to know where my parcel is.

How are they going to know this?
Last they would have seen was as it went into the van.

> I know it's not their fault if the postal service are crap, but I
> would have thought they'd give a response within minutes to advise
> me,

You want them to find it in minutes?

> I'm sure this is a common enquiry for them.

There is not point them emailing you until they have an answer
--
Alex

Piece by piece the penguins have taken my sanity
www.drzoidberg.co.uk www.ebayfaq.co.uk

 

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