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Posted by Roberto Pirezzi on 05/31/49 11:58
"Owen" <spam@spam.com> wrote in message
news:gYqdncxM8e1qP5bYRVnysw@pipex.net...
> "Roberto Pirezzi" <roberto_pirezzi@btinternet.com> wrote in message
> news:6fadnao51dewc5fYRVny2w@bt.com...
>>
>> "Owen" <spam@spam.com> wrote in message
>> news:Yaednc1UyrhioJfYnZ2dnUVZ8qqdnZ2d@pipex.net...
>>> "Owen" <spam@spam.com> wrote in message
>>> news:N5KdnUSSoqy0opXYRVnyuw@pipex.net...
>>>> playusa.com appear to be mucking me about.
>>>>
>>>> They say that my Lost Season 2 boxset was "posted" on 30th Aug - but it
>>>> still hasn't arrived.
>>>>
>>>
>>> Panic over, it turned up yesterday, (15 days after they posted it). -
>>> just minutes after I got an email from PlayUsa saying they were sending
>>> they considered it "lost in the post" and would send a free replacement.
>>>
>>> Of course I emailed straight back and said not to bother, it has turned
>>> up...
>>>
>>> The parcel was stamped with some French and German shit too!
>>
>> It was therefore, the fault of the postal service. Seems it got diverted
>> around Europe.
>>
>
> Yep. I bet Play get really pissed off with this kind of thing. It must
> use up so much of their time dealing with enquiries that are the fault of
> the postal service.... I wonder how much it costs them in "missing" dvd's
> every year? I mean, when they ship out a dvd, it goes missing, then they
> have to send a free replacement, that's 20 quid down the drain for them,
> surely?
>
>
> Owen
There will be insurance of some kind, which, as anyone knows, repeat claims
= bumped up premium.
Guess who ends up paying for the missing mail :-)
Of course, there is the claim from the postal service too, which they are
likely to use...and adds to the price of stamps..
Guess who ends up paying for the missing mail!
Or, the third, is just to take the hit (self insure), but this adds to
price of products.
Yep, same statement again...guess who ends up paying for missing mail!!!
Seriously though, glad to hear you eventually got your DVD. Coz if you
didn't, you'd have had a free replacement...and guess who ends up...ok you
get the idea :-)
Roberto
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