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Posted by Sam Lowry on 10/03/06 15:59
On Tue, 03 Oct 2006 14:57:57 +0100, embee wrote:
> I've been a member of Screenselect for about a year. Now that they've merged
> with another company (Lovefilm, I think?) I've noticed some changes in their
> service.
As have I, unless things improve dramatically I soon will be looking for
another company to hire from.
> First they started sending films out in pairs (ie. two films in the same
> package, with an envelope to return one of them and the other being send
> back in the original pack.)
Have not had that (yet).
> Now they no longer send the spare envelope. That means I have to watch
> both films before sending them back, or order extra envelopes from
> Screenselect.
It's a free-post address, just bung them in a normal envelope.
> Does anybody think that's an acceptable service?
Personally I'm not even slightly bothered by that, what gets me is the
ever increasing number of knackered disks they send out (and if you ask
for a replacement they don't replace it, they just don't take it off your
selection list so you can pay for it again next time), and the fact they
are taking longer and longer to turn disks around, I currently have 1982
disks on my selection list so they can't claim they are all out LOL
> Oh yea - and they also increased their monthly charge by one UK pound.
Indeed, charging more for less, if I didn't know better I would have
thought they had merged with Micro$oft LOL.
-SL
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